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Frequently Asked Questions

At what times are the check-ins and check outs?

Checkin (arrival in the chalets or appeared) is possible at 4 p.m. and checkout (departure from the apartment) must be done no later than 10 a.m. However, we can arrange to change the checkin/checkout times if necessary.

Are towels provided in the apartment?

You can order optional towel kits including:
– A towel
– A bath towel
The price is 4€/person.

Does the price include a cleaning service?

No, but you can optionally order end-of-stay cleaning from us.

Will I sign a short term rental agreement ?

Yes, we will send you a rental contract by email. You will need to sign it in duplicate and send one back to us.

Will I receive an invoice after the check-out?

Yes we can hand you an invoice during check-out if you request so.

Are animals allowed in the apartments ?

Animals are allowed in the apartments. We charge 20€/animal.

Can I smoke in the apartments ?

Smoking is strictly forbidden in the apartments.